With a Building Services background, Terri entered the industry 17 years ago, driven by a passion to grow and deliver safe, compliant environments. She progressed through FM roles, testing industry potential and expanding her expertise. Now a Strategic Portfolio Director, she leads sectors including blue light, Government, education, and private sector clients. Terri excels at…

Deep is a seasoned property management professional with over 20 years of leadership in facilities management and construction. Known for building strong client relationships, he is committed to delivering each client’s vision. As a Managing Agent Strategic Portfolio Director, Deep oversees diverse residential and commercial portfolios, driving strategic, client-focused solutions. His expertise ensures operational excellence,…

Jack began his career as a building services engineer, developing a strong interest in operational excellence and client engagement. After earning an HNC in Building Services Engineering, he moved into Facilities Management during the 2008 recession, working on a major PFI schools contract. He later won PFM Account Director of the Year for his work…

Ashley joined NetZero Collective from Liberty to oversee retrofit design and retrofit coordination and focus on customer/client engagement.   He has over 12 years managerial experience within the social housing sector working in partnership with several clients across the Northwest & Wales region delivering responsive repairs and voids, with inhouse teams and subcontractor management, focusing on…

Daniel is a qualified Retrofit Coordinator who joined NetZero Collective in 2021 from Liberty Group. As the operational lead for our retrofit consultancy team, Daniel plays a pivotal role in guiding clients through every stage of their PAS 2035 journey, ensuring full compliance while delivering best-in-class retrofit solutions. With over 15 years’ experience in electrical…

Amy Smith MCIOB is Director for Energy Transition at Liberty. Amy is a property services expert with almost three decades’ experience and holds a degree in Building Construction and Management. She leads Liberty’s energy efficiency and renewables strategy and teams – including specialist PAS consultancy, NetZero Collective – helping property managers to decarbonise homes and…

Gavin has extensive experience in property services, specialising in repairs, maintenance, voids, and planned works. As part of Liberty he has previously served as Regional and Assistant Regional Director, managing high‑volume, people‑centred programmes. A Chartered Member of the CIOB with a degree from the University of Bolton, Gavin recently led Liberty to achieve third‑party certification…

Karen has grown turnover, established a visible future order book of growth, and secured Liberty’s largest ever contract. Awarded Leader Of The Year 2022 by IGEM, and a passionate customer champion, Karen leads Liberty’s heating and compliance division, which has a track record of maintaining 100% compliance for clients and customers nationwide, including during the…

In his 29 years at Wates, Steve has worked in all aspects of the built environment. Steve was appointed to the WPS Board in 2006 when he was the Business Unit Director of the Northwest. During his time on the board prior to his current role, he was Regional Managing Director of the North and Director of Operations before becoming Strategy Director and then subsequently returning to operations when Liberty was bought on board in 2024.

Mo brings a dynamic and collaborative approach to drive innovative solutions and deliver value-driven outcomes for clients. Mo is passionate about creating sustainable communities and ensuring excellent customer experiences through proactive engagement, strategic thinking, and a commitment to continuous improvement.