Data driven expertise for whole property management
Part of the 128-year family-owned Wates Group, we maintain almost one in seven social homes nationally and look after thousands of buildings to deliver healthy, warm places that are cheaper to heat and more sustainable for the future.
From maintenance to compliance and navigating the energy transition, we’re here to support property owners to meet every challenge in front of them, acting with care for residents and building tenants at every step.
Helping solve some of society’s most significant challenges
Drawing on the expertise of our 3,000-strong team, we harness the curiosity and data insights of our property experts to intelligently manage short term needs, as well as creating strategies to most efficiently manage housing and buildings in the changing built environment landscape.
Whether that’s advising you on legislation and ensuring your compliance, smart decarbonisation or holistic asset management – we’re here to help homes and buildings to thrive.
Delivering performance through our purpose
Everything we do is guided by our purpose of reimagining places for people to thrive. We have a long-standing commitment to safety, quality and social value. In the face of growing pressures on our communities and our planet, we want to do more. Therefore, from how we run our business to how we maintain spaces, we’re making three enduring promises to support:
We care about the people living in the homes we work in and places we maintain and that’s why we put them at the heart of our services – with expert tenant liaison and a tailored approach.
We ensure residents and tenants are informed and reassured about the work being carried out in their homes and buildings. Our empathetic team relate to concerns to understand their needs and best respond.
Staying in touch and collecting feedback at every phase, they create an experience that doesn’t just create a thriving place, but peace of mind at every step.
And it’s not just homes and workplaces, we work to leave a positive legacy with the wider community. From creating employment and training opportunities to supporting local causes, we partner to support thriving places and create social value.
Our approach is accredited by tenant engagement experts, TPAS accredited and we are proud to be part of their advisory board.
We leverage the collective strength of our national teams to create a positive impact on the communities we work within.
From community engagement and volunteering for local causes to creating skills and employment opportunities for local people, our dedicated social value teams create tailored plans that help communities thrive.
In 2025, we delivered a total of £87 million in social and local economic value and spent a total of £74 million with SMEs. In a typical year, we:
- Invest £115 million in local spend
- Employ 1,141 people local to our projects
- Contribute 11,600 volunteering hours
- Deliver 1,100 apprenticeship weeks
We deliver maintenance solutions that help solve today’s problems while helping reduce future climate impact. This includes installing and maintaining renewables and low carbon heating in homes, finding efficiencies in running costs and carbon across buildings and estates, right through to electrifying our own fleet, we work in an environmentally responsible way, for a thriving planet.
We use data and innovation to achieve that. For example, our repairs teams use dynamic scheduling software to ensure that engineers work mostly efficiently to deliver the optimum number of jobs while reducing travel – and carbon – between locations.
We also use telematics and monitoring software across our fleet to collect data that helps us understand how to best manage our vehicles to reduce emissions, plus environmental management software to ensure the highest compliance standards.
National whole property solutions delivered with a local approach
Specialist expertise across every aspect of property maintenance equips us to meet every home or building challenge – strategic or day-to-day.
Since bringing Liberty and NetZero Collective on board in 2024, we are able to draw on the extensive knowledge of our specialist teams up and down the country to support every property challenge in-house. From effective asset management in homes – including heating and compliance, plus FM, energy efficiency solutions for homes and buildings with in-house renewable delivery, we tailor our approach to best meet the local needs of your properties, tenants and communities.
Meet our specialist teams:
Property maintenance
Our maintenance services enhance tenant satisfaction and wellbeing & ensure regulatory compliance through first-class planned, responsive and fire safety and compliance expertise.
Liberty
Protecting standards in social housing since 1969, Liberty bring heating and compliance, plus renewable energy expertise and a resident-centric approach to deliver warm, safe and more sustainable homes.
Facilities management
Our FM experts future-proof properties by optimising their assets’ lifespan, improving energy performance and enhancing long-term value through bespoke FM strategies.
NetZero Collective
Specialist PAS2035 and PAS2038 consultants NetZero Collective deliver end-to-end retrofit strategies for homes and buildings, underpinned by compliance and a strong understanding of social housing asset management.
Meet our executive team
David Taylor-Smith
Chairman
David Morgan
Executive Managing Director
Paul Threader
Finance Director
Ben DeSanges
Commercial Director
Rachel Wright
HR Director
Lisa Simpson
Corporate Development Director
Monima Harrison
Head of SHEQ
Sam Hazelton
IT & Transformation Director
James Gregg
Managing Director, Planned Housing Maintenance (South)
Stewart Reid
Managing Director, Housing Maintenance (Central and North)
Gary Wilkinson
Managing Director, Responsive Housing Maintenance (South)
Steve Jackson
Managing Director, Liberty
Jack Prady
Managing Director, Facilities Management
Corporate information
WPS is one of the UK’s leading property services businesses and is part of the Wates Group.
Our Executive Team is committed to upholding the highest standards of conduct and ethics among our business, our employees and our supply chain and we take our corporate governance responsibilities very seriously.
Governance helps us to conduct our business responsibly, with openness and integrity, and in accordance with all of the laws and regulations to which our business activities are subject.
Click here to access our Corporate Governance library, including our Code of Conduct, statements, reports, policies and information about our senior management team.
