Supporting communities, solving challenges: Steve Burton’s experience as an electrician at WPS
Steve’s role goes far beyond electrical repairs and maintenance.
From supporting residents and solving complex electrical faults to making a difference in local communities, Steve offers an insight into the varied and rewarding nature of his role at WPS.
What does a typical week as an electrician at WPS involve?
Some people often assume the role is solely focused on fixing electrical issues, but there is much more to it than that. You’re interacting with tenants, explaining what work needs to be carried out and helping people understand the process. You’ve got to be open, approachable and mindful of how you communicate. It’s very rewarding, especially when you’re fault-finding or completing an installation and seeing it all come together.
What attracted you to WPS?
WPS is part of a large, established organisation, Wates, and that gives you confidence. You’ve got access to the support you need, whether that’s materials, supervisors or HR. It feels like there’s a strong support network around you, which is important in a role like this.
Do you mainly work alone or as part of a team?
Most of the time I’m working independently, but support is always there when you need it. I’ve found the supervisors very supportive. If there’s a problem, they won’t just leave you to deal with it. They’ll come out, support you and help work through the issue
What is something about your job that people often don’t realise?
Communication is a huge part of the job. Residents don’t always see the challenges behind the work or the regulations we have to follow. Sometimes the biggest challenge is explaining why something needs to be done a certain way. Once people understand the reasons, everything changes. Building trust and helping people feel informed is a really important part of the role.
Have you had opportunities to develop your skills at WPS?
Yes. I’ve completed training in ventilation, fans and heat recovery units, and there are regular updates on new regulations and industry changes. We also have monthly ‘toolbox talks’ where we discuss different topics, from safety and asbestos awareness to working practices and challenges we’re seeing on site. If there’s training that’s needed, it’s discussed and supported.
What’s the culture like for electricians at WPS?
The teamwork is second to none. Everyone helps each other out, whether that’s electricians, plumbers or multi-trade colleagues. We’ve all got different interests and backgrounds, but everyone is working towards the same goal and willing to support one another.
What do you enjoy most about your role?
Job satisfaction. I enjoy fault-finding and solving problems that have been causing issues for a long time. There’s a real sense of achievement when you finally get a difficult job completed and put it to bed.
What advice would you give to someone considering an electrician role at WPS?
You need to enjoy working with people. You’re not just an electrician. You’ve got to think on your feet, communicate well and adapt to different situations. It’s a challenging role, but it’s rewarding too. There are opportunities to develop, gain new qualifications and progress your career. I’ve seen people move into supervisory and project management roles. If you’re willing to learn, get involved and build relationships with people, there are plenty of opportunities to grow.
Join us at our electrician and all trades open day on 8 October 2026
Whether you’re looking for your next opportunity or want to learn more about working with WPS, we’d love to meet you.
Don’t just work – thrive
Working with WPS and Liberty is a chance to be part of a team helping to solve some of society’s biggest challenges. From protecting standards in social housing, helping property owners to decarbonise and seamlessly maintaining the places that matter, we’re reimagining places for people to thrive.
