Your strategic partner for thriving homes & buildings
Comprehensive property services for enhanced tenant satisfaction
Our high-quality planned and responsive, plus heating and compliance maintenance services enhance tenant satisfaction and wellbeing and support our customers to intelligently manage and futureproof housing stock.
600,000
homes maintained
£200 million
of energy efficiency upgrades delivered
Half a million
repairs completed each year
7,500
completed retrofits
End-to-end property solutions for thriving homes
With deep expertise built from decades of experience in the social housing and property sectors, we support one in seven social homes nationally through delivery of:
“When we create quality, we can deliver safer, happier homes – and that’s what we thrive for.
“Guided by our purpose, we deliver works that enhance lives, support communities and drive long-term progress. We don’t just maintain properties. We create environments where people and businesses can flourish, today and for the next generation.”
Gary Wilkinson
Regional Managing Director – WPS
Delivering industry-leading housing maintenance:
We engineer certainty into every maintenance programme. With strong governance, clear risk management and deep compliance expertise, we ensure every activity is controlled, auditable and aligned to regulatory expectations. Our data‑led planning enables confident long‑term decisions, while disciplined delivery ensures reliable schedules, firm programme control and full operational transparency – helping protect assets, plan investment and manage future stock needs with confidence.
We design maintenance around real lives, reducing disruption and improving the resident experience at every stage. By streamlining the customer journey and minimising touchpoints through integrated delivery, we make services simpler and easier to navigate. Our whole house approach focuses on meaningful lived outcomes, not just repairs, and we involve residents throughout to strengthen service quality and trust.
We work in genuine partnership with our clients, shaping long‑term, place‑based programmes that deliver meaningful community value. We work to understand how our projects can create a lasting positive impact on the people around them. Whether that’s a commitment to spending with local suppliers, creating employment and skills development opportunities, or working hand-in-hand with the organisations driving change – we develop social value programmes expertly tailored to your communities’ priorities.
Planned housing maintenance services: making housing feel like home
Our delivery experts work to understand your property challenges and partner to find the immediate, as well as long term solutions. From surveying, through to customer consultation, programme management, site delivery and compliance, we’ve got you covered. Our specialist services include:
- Replacement works – through a holistic asset management approach, we consider property challenges and use data to offer solutions that deliver the best results for your residents, compliance and investment. One kitchen, bathroom, door or window replacement at a time – we provide the housing standards tenants deserve.
- Specialist projects – our experts are experienced in working with high-risk buildings and complex refurbishments.
- Fire safety expertise – offering strategic guidance to help navigate the Building Safety Act, as well as rapid response services to ensure compliance.
See our fire safety services
- Energy efficiency & renewables – from strategic funding support, understanding PAS2035 compliance, right through to delivering the right energy efficiency measures and renewables, we reduce energy consumption – along with tenant bills.
See our energy efficiency services
Responsive housing maintenance services: protecting social spaces
Our housing maintenance experts understand how disruptive it can be when something goes wrong at home or in your building. From a leaky tap to complex disrepair, we take care of everything needed to keep homes thriving and use a data-driven approach to plan, schedule and deliver repairs in the most efficient way – acting quickly and with care to resolve any property problem. Our core services include:
- Day-to-day repairs – including plumbing & drainage, electrical, carpentry and locks & doors – we deliver right first-time fixes to resolve issues for residents in individual homes as well as multiple occupancy buildings.
- Void management – we manage thorough reinstatements to required standards to get properties back into use – fast.
- Damp, mould & disrepair – our dedicated healthy homes team are experts in the requirements of Awaab’s Law and offer a 24-hour response service – inclusive of visit, treatment, full reporting and records management to follow-ups. They also harness strategic asset management expertise across our 3,000-strong team to offer full damp and mould strategies to deliver safe, healthy homes.
- Fire safety & compliance – we can support you with everything from rapid fire door installation to full fire safety strategies and navigating the Building Safety Act.
- Complex disrepair and dangerous structures – our experts respond to emergency events to rapidly make buildings safe and can also support with specialist disrepair services for complex projects.
Specialist fire safety and prevention solutions
We have a proven, long‑standing track record in delivering fire compliance solutions for social housing landlords nationwide. Our teams work across every building type – from large multi‑storey developments to individual homes – ensuring consistent, high‑quality outcomes.
From full fire safety strategies to active and passive protection measures, our experts ensure your compliance and support you to navigate the Fire Safety Act.
Delivering excellence in housing maintenance
At WPS, we pride ourselves on our ability to create thriving communities through our comprehensive housing maintenance services. Our commitment to quality and excellence is demonstrated through our successful partnerships with local councils, where we have delivered significant improvements and benefits to residents.
Case studies
Explore our housing maintenance projects
A resident experience crafted from care:
This is what we thrive for
We care about the people living in the homes we work in and that’s why we put them at the heart of our services – with expert resident liaison and a tailored approach.
We ensure residents are informed and reassured about the work being carried out in their homes. Our empathetic team relate to residents’ concerns to understand their needs and best respond.
Staying in touch and collecting feedback at every phase, they create an experience that doesn’t just create a thriving home, but peace of mind at every step.
And that approach extends far beyond the homes and buildings we maintain. We work to leave a positive legacy with the wider community. From creating employment and training opportunities to supporting local causes, we partner to support thriving places and create social value.
Meet our team of experts
Contact our team directly
