Your trusted service provider
Comprehensive property services for enhanced tenant satisfaction
Liberty is the trusted partner for social housing providers, delivering property services that keep people safe, homes compliant and communities thriving. We don’t just get the job done, we do it with care, insight and accountability.
With decades of sector expertise, our in-house teams are reimagining our heating, compliance and maintenance services to meet tomorrow’s housing challenges head-on, from decarbonisation to damp and mould, we leverage data and insights to allow you to proactively manage your assets.
Core services include:
- Energy efficiency and renewables
- Heating breakdown, repair & maintenance
- New and replacement heating installations
- Planned and reactive property repairs and maintenance
- Gas and electrical safety checks
- Water testing
- Passive fire protection
Over 188,000
heating services (2024)
Over 176,000
heating repairs (2024)
Over 7,800
domestic properties maintained
4.3-star
rating on Trustpilot (June 2025)
172,500
total properties maintained
The value we bring
We care about the services we deliver and the places we look after. That means we look after your needs, while putting your tenants at the heart of our work and prioritise communicating and engaging with them.
We draw on decades of experience looking after properties of all shapes and sizes to provide a strategic view on how best to manage your property in the most effective way for the long term
Whether it’s houses, residential blocks or commercial spaces, we offer a one-stop-shop for property maintenance, optimisation and energy transition.
From digital solutions that support dynamic delivery of your contract to smart thinking, we leverage the strength of our 3,000 strong team to meet your challenges.
Offering tailored solutions, no matter where your properties are located, our local teams and strong supply chain connections provide a reliable service.
From creating employment and training opportunities or supporting community causes, we partner to support thriving places and create social value.
Delivering excellence in heating and compliance
Domestic heating
We provide a comprehensive range of domestic heating services designed to keep your properties safe, efficient, and future-ready.
Our expert compliance teams ensure your buildings meet legal safety obligations by delivering Landlord Gas Safety Records, giving you peace of mind that your heating systems are operating safely. Should a system fail, our in-house engineers are available 24/7 to swiftly diagnose and resolve issues, keeping you and your tenants informed throughout.
From gas and electric systems to renewable technologies, we handle full installation with the expertise to future-proof your heating setup. With extensive experience in refurbishing plant rooms and installing heat pumps, we’re also committed to supporting the UK’s drive toward net zero—offering specialist design and installation of low and zero carbon systems like air source heat pumps and solar PV to cut emissions and tackle fuel poverty.
Low carbon heating and renewable energy
We are reimagining the road to net-zero
With home heating and cooling being a major contributor to UK carbon emissions, and fossil fuel energy prices being near all-time highs, looking at smarter and cleaner ways to do things has never made more sense.
By installing renewable low carbon technologies such as air source heat pumps, alongside on-site energy generation in the form of Solar PV panels, we can not only reduce carbon emissions and help meet net zero targets, but also lower energy bills – tackling both the climate crisis and helping alleviate fuel poverty.
We are experts in the specification, design and installation of renewable technology and energy generation, and low and zero carbon heating technologies such as air source heat pumps.
Heat pump servicing
Our team of renewable heating experts have developed a new Heat Pump Service offer, specifically for our social housing customers.
This includes the annual service of the heat pump, but crucially also works closely with both client and customer to ensure the heat pump is working efficiently and continues to deliver lower running costs your residents. We’ll also check the settings and scheduling, so that the heating system is working in the best possible way for the resident, coming on at the right times, and at the right comfort levels.
We believe our heat pump service offer isn’t just a service, it’s a customer aftercare visit – developed around providing the best possible service for your residents.
Commercial heating
Our team of commercial heating engineers are experienced in the service, repair and maintenance, and installation of renewable, solid fuel and gas-powered heating plant rooms.
We deliver high quality services within high-rise blocks, care homes, schools and commercial buildings, ensuring that your commercial plant rooms are well maintained, operating efficiently and upgraded when needed.
Property maintenance
We are delivery experts in everything needed to keep social homes thriving – carrying out over 100,000 property repairs each years. Taking a data-driven approach to plan, schedule and deliver repairs in the most efficient way, we put your residents at the heart of our work. We offer specialist services for a total asset management approach.
Our core services include:
- Grounds maintenance and arboriculture service
- Responsive repairs
- Planned maintenance and refurbishment
- Disrepair services
- Damp and mould
- Void management
Over £20m
spent on local supply chains every year (NT18)
Over 30,000
Car miles driven using low or no emission vehicles every year (NT33)
Over £100k
donated to local community projects every year (NT28)
Over 400 hours
spent volunteering in the community every year (NT29)
Our experts
Contact our team directly
